Thank you for your patronage!  We hope your ticket buying experience was a pleasant one.  We always appreciate feedback on your experience with us so please let us know how we’re doing by sending a message to [email protected]For general admission shows: please proceed to box office/concession stand to redeem your tickets.  It is not necessary to pick up tickets ahead of time but you may do so from 10am-5pm Monday through Friday at our box office off of the Capitol Theatre lobby.For reserved seating shows: your tickets will be held at will call 10am-5pm Monday through Friday at our box office off of the Capitol Theatre lobby.  You can also pick your tickets up the night of the show by visiting “will call” (ticket booth out front or a designated table in the lobby).For Capitolfest (or other festival events held at the Capitol Arts Complex): We may need more information from you! Please send us an email to [email protected] with the following information.
– First and last name of all registrants
– Types of registrations purchased
– If single-day or two-day registrations were purchased, please note which days each registrants plans to attendf you have any questions concerning your order please do not hesitate to call us at (315) 337-6277 or email us at [email protected]We always recommend those traveling from out of town to call ahead of stopping by to confirm we are open as we do occasionally close the office for staff development and training days!Thank you again for your patronage and support–we will see you at the show!